Eufy 3-in-1 robot vacuum E20 review

The Eufy E20 is not yet available in the UK. It’ll launch on 10 February. But if you pre-order it from the Eufy website with a deposit of £1, you can get it for £489, down from its launch price of £549.

The E20 has the same launch date in the US and there’s a similar deal available from the US Eufy site, where the E20 has an MSRP of $549.99. You can pre-order it for $1 and get $50 off the launch price – with a further $50 on offer if you share a link with friends.

We often test handheld, stick vacuums and robot vacuum cleaners. But the Eufy E20 is the first vacuum cleaner we’ve reviewed that combines all three types of vacuum cleaner in one.

In practical terms, the handheld vacuum cleaner and its dust container are an integral part of the robot vacuum cleaner. However, this unit can also be removed with a simple flick of the wrist and, after being fitted with a nozzle that’s also stored in the robot vacuum cleaner, used separately.

And by attaching a wand and a floor cleaning head to the handheld vacuum cleaner, it’s transformed into a stick model.

The dust container is thus the same for all three vacuum variants and can be emptied either manually or automatically at the base station when returned to the robot vacuum cleaner.

The Eufy E20 is a really smart and easy-to-use product, and switching between the different vacuum cleaner types is quick and smooth. But there are unfortunately some shortcomings that drag down the rating.

Jan Sandbladh

Jan Sandbladh

Jan Sandbladh

Maps need a hand

To begin with, the robot’s home mapping leaves something to be desired. While the automatic mapping is fast, it doesn’t find carpets, nor does it identify much furniture. This means that it takes a lot of manual fiddling before the map is as detailed as desired, with carpets inserted and virtual boundaries and “no go zones” in place.

However, the app is clear and easy to use.

For cleaning, you can choose between four different suction settings (eco, standard, turbo and maximum). You can also choose whether the vacuum cleaner should make one or two rounds of the area to be vacuumed.

Whichever level you choose, the Eufy E20 makes quite a lot of noise, but of course more on higher suction power. And the automatic emptying of the dust container is also very noisy.

Fortunately, it’s easy to schedule both cleaning and emptying to take place when you’re not at home.

Jan Sandbladh

Avoids obstacles but misses rubbish

The biggest problem for the Eufy E20, however, is neither its mapping shortcomings nor the fact that it’s noisy. The problem is that it doesn’t clean completely. It’s a step behind many of its competitors, like its sibling the Eufy S1 Pro.

Robot vacuum cleaners have problems getting into corners, next to mouldings/walls and up to plinths – that’s certainly nothing new and nothing that’s unique to the Eufy E20. But during our testing, it also missed some debris on more open surfaces. Not much, but more than its top rivals.

When it comes to obstacle avoidance, however, the Eufy E20 gets full marks! It avoids both larger obstacles like a cuddly toy, and smaller obstacles like a sock or a matchbox.

Jan Sandbladh

Jan Sandbladh

Jan Sandbladh

Relatively cheap

The Eufy E20’s base station is unstable and feels very bulky.

The 3-in-1 feature also poses some storage problems. The handheld unit and one of its nozzles are stored in the robot vacuum cleaner itself, but you’ll have to find a space to store the additional cleaning attachments and wand.

However, the disadvantages are largely forgiven by the price of the Eufy E20. It gives you a lot of bang for your buck and is an affordable (and convenient) alternative to buying the various vacuum cleaners separately.

If you don’t mind buying your vacuum cleaners separately, check out our round-ups of the best vacuum cleaners, the best wet and dry vacuums, the best robot vacuums and the best cheap robot vacuums. All have been tested and reviewed by the team.