New solution enables “Transformation without Disruption” by combining ServiceNow’s AI Platform with Rimini Street’s proven enterprise software support without the costs of mandatory upgrades, migrations or re-platforming
SANTA CLARA, Calif., October 23, 2024–(BUSINESS WIRE)–ServiceNow (NYSE: NOW), the AI platform for business transformation, and Rimini Street (NASDAQ: RMNI), a global provider of end-to-end enterprise software support and innovation solutions, today announced an expanded partnership that enables organizations to unlock value in existing ERPs and enterprise applications to fund new innovation and growth. The new solution combines the power of the single architecture, single data model of ServiceNow with Rimini Street’s proven enterprise software support, in order to accelerate customer innovation across procurement, finance, supply chain, HR, customer service and IT.
According to Gartner ® research, ERP leaders should “adopt an ERP approach that will enable a promising automated business strategy by challenging the old beliefs that led organizations to the current static and monolithic ERP architectures.” 1
Yet, until now, companies faced two undesirable choices with their existing ERP: “rip and replace,” which involves costly and risky multi-year migrations with an unknown return, or “lift and shift,” which minimizes some infrastructure costs, but limits innovation and change.
The new enterprise software model from Rimini Street and ServiceNow can produce significant and immediate savings that fuel net-new innovation, unmatched user experiences and AI-driven productivity gains, in weeks to months, not years, with the ServiceNow platform.
“Twentieth century systems have created a mess of complexity that hinders 21st century innovation,” said Bill McDermott, chairman and chief executive officer at ServiceNow. “ServiceNow’s partnership with Rimini Street gives customers a more unified, intelligent platform to maximize their existing software investments, for faster paths to transformation. Together, we are enabling a brighter future where technology unlocks unprecedented potential.”
“We are excited to bring organizations this new enterprise software model that enables maximized ROI on their current enterprise software investments, integrates disconnected and siloed landscapes of enterprise software and frees up funding for innovation,” said Seth Ravin, chairman and chief executive officer at Rimini Street. “This new partnership truly brings together the best of ServiceNow innovation and Rimini Street enterprise software support capabilities to solve this common – but complex – IT challenge.”
