The Verizon network is down again. This is the second, seemingly nationwide, outage of the wireless and wired broadband internet service provider in the US this week.
Complaints arise about the Verizon network being down again
Verizon suffered a nationwide outage recently. The company managed to ensure its services were back to normal operations. However, complaints about the Verizon network going down have once again surged on Downdetector.
According to Downdetector, the number of complaints it received from Verizon customers was hovering at 24 at 5:51 am ET. But they surged to 5,119 after 8 am. Analysis of the complaints indicates the company’s wireless cellular network is experiencing problems.
More than 75% of the complaints are about Verizon not being able to complete calls. Some users have claimed their 5G home broadband service isn’t operational. Less than 10% of the complainants claimed they could not connect to a Verizon network as their devices weren’t getting any signal from the carrier.
According to PhoneArena, major U.S. cities have been affected by the outage. Hence, it could be safe to assume that Verizon may have suffered a nationwide outage for the second time in less than 10 days.
How to check if the carrier’s network is operational?
Several Verizon subscribers have complained on social media platforms. Some of them heard a recording that said, “Welcome to Verizon Wireless, your call cannot be completed as dialed”.
Needless to say, such automated recordings do not offer any clue about what may have gone wrong while the carrier attempted to connect the call. It is, however, concerning to note that services that rely on the carrier’s networks also seem to be experiencing problems.
Straight Talk, a prepaid cellular service operator too seems to be down for many users. This service piggybacks on Verizon’s network.
Verizon offers a dedicated webpage to see if the company’s network is operational in their area. Affected users can use any network to head over to this website if they are experiencing connectivity issues.
